Ocean Therapy

A trading name of Surf Therapy CIC

Last updated: March 2026

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Ocean Therapy is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

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Ocean Therapy
3 Ffordd Dryden
Killay
Swansea
SA2 7PA

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Telephone: 07900 578386
Email: info@oceantherapy.uk

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Ocean Therapy is the Data Controller responsible for your personal data.

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2. What Information We Collect

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We may collect the following information:

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Personal Information

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• Name

• Address

• Email address

• Telephone number

• Emergency contact details

 

Session & Participation Information

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• Booking details

• Attendance records

• Registration forms

 

Health & Safety Information (Special Category Data)

 

Where necessary for safe participation in ocean-based sessions, we may collect:

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• Relevant medical conditions

• Medication information

• Accessibility requirements

 

This information is collected strictly for safeguarding and participant safety purposes.

 

3. How We Collect Your Data

 

We collect information when you:

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• Complete a website contact form

• Book a session

• Register as a participant

• Volunteer with us

• Subscribe to updates

• Interact with our website (via cookies)

 

4. Lawful Basis for Processing

 

We process personal data under the following lawful bases:

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• Consent (e.g., newsletters or marketing updates)

• Contract (session bookings and service delivery)

• Legal obligation (safeguarding and safety compliance)

• Legitimate interests (service improvement and communication)

 

Health information is processed under UK GDPR provisions relating to safeguarding and health & social care purposes.

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5. How We Use Your Information

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We use your information to:

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• Manage and deliver ocean-based wellbeing sessions

• Communicate important updates

• Ensure participant safety

• Comply with safeguarding obligations

• Improve our services

• Respond to enquiries

 

We do not sell or distribute your personal data for marketing purposes.

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6. Data Storage & Security

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We store personal data securely using password-protected systems and reputable third-party service providers (such as Wix website hosting and secure email systems).

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We retain personal data only for as long as necessary to fulfil operational, safeguarding and legal requirements.

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7. Your Rights

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Under UK GDPR, you have the right to:

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• Request access to your data

• Request correction of inaccurate data

• Request erasure of your data

• Restrict processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

 

ICO Website: https://ico.org.uk

 

8. Contact Us

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For any privacy-related enquiries, please contact:

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info@oceantherapy.uk
07900 578386

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